[2026-03-16] Incident Thread - Copilot #189795
-
|
We’re aware some users on Copilot Pro (complementary, trial and paid) are seeing premium/advanced models disappear from the VS Code model picker and/or show “Contact your admin,” and we’re actively investigating. In the meantime, please do not click "Start paid plan" as a workaround from the Copilot Pro trial - this will remove you from the trial and initiate a paid subscription. If you’re affected, please reply with your plan type (Student / Pro trial / Pro paid), VS Code + Copilot extension versions, OS, and roughly when the issue started. Subscribe to this Discussion for updates on this incident. Please upvote or emoji react instead of commenting +1 on the Discussion to avoid overwhelming the thread. Any account guidance specific to this incident will be shared in thread. |
Beta Was this translation helpful? Give feedback.
Replies: 203 comments 45 replies
-
|
I am affected, upgraded from student to pro trial plan, and the issue started around 6 hours ago (could be longer, but that's when I woke up and noticed.) Happening on all my systems across the VSCode extension, web copilot chat and copilot CLI. |
Beta Was this translation helpful? Give feedback.
-
|
I have this issue noticed it as soon as I opened it 5 hours ago. I'm on pro trial |
Beta Was this translation helpful? Give feedback.
-
|
I'm having trouble with 2 accounts, I created this one to test it and it's having problems too. |
Beta Was this translation helpful? Give feedback.
-
|
I'm affected and using the pro trial plan and the issue just started today. I still can't use any premium models. |
Beta Was this translation helpful? Give feedback.
-
|
affected, i am on Pro trial |
Beta Was this translation helpful? Give feedback.
-
|
From today morning. PRO TRIAL. |
Beta Was this translation helpful? Give feedback.
-
|
I just recognized it ~1h ago. subscription pro trial |
Beta Was this translation helpful? Give feedback.
-
|
Affected – Copilot Pro Trial I’m also experiencing this issue. Plan: Copilot Pro Trial Claude Sonnet and Opus models were visible and working yesterday. However, starting today they no longer appear in the Copilot Chat model selector. I confirmed this is happening on my Pro trial account, and the premium/advanced models have disappeared from the VS Code model picker. The issue started approximately today (2026-03-16). |
Beta Was this translation helpful? Give feedback.
-
|
This is NOT just VS Code. |
Beta Was this translation helpful? Give feedback.
-
|
same here, i changed to pro but sonnet still not appear |
Beta Was this translation helpful? Give feedback.
-
|
Today (2026-03-16), both Claude Sonnet 4.6 and Claude Opus 4.6 have disappeared from the model selector in Copilot Chat. These models were available and functioning correctly yesterday. Plan: Copilot Pro Trial |
Beta Was this translation helpful? Give feedback.
-
|
Same here, I'm on PRO Trial, no Sonnet or Opus |
Beta Was this translation helpful? Give feedback.
-
Seeing this in the GitHub cloud coding agent; only have Auto and GPT-5.1-Codex-Max available for my Copilot Pro trial.
|
Beta Was this translation helpful? Give feedback.
-
|
I've already clicked on the "Start Paid Plan" as this was the solution in another thread, although I was on the copilot pro plan. Is there any way to reverse this since this post mentioned that we should not click on the "Start Paid Plan"? |
Beta Was this translation helpful? Give feedback.
-
|
Affected – Copilot Pro Trial I’m also experiencing this issue and now the trial end and i'm paying and models pro dissapered. Plan: Copilot Pro Trial - Copilot Pro |
Beta Was this translation helpful? Give feedback.
-
|
I had to start the plan and stop the trial period to get it resolved. I hope there can be any kind of compensation on this. |
Beta Was this translation helpful? Give feedback.
-
still have the issue
Plan: Copilot Student
VS Code Version: 1.111.0
Copilot Chat Extension: 0.39.2
OS: Ubuntu 24.04
|
Beta Was this translation helpful? Give feedback.
-
|
The issue is still not resolved on my end. ■ Plan type: ■ Issue:
■ Environment:
■ When did the issue start: I have already tried reloading VS Code, signing out/in, and restarting, but the issue persists. |
Beta Was this translation helpful? Give feedback.
-
|
1,Github Copilot Pro+(paid) However I can always use the Claude model in browser. |
Beta Was this translation helpful? Give feedback.
-
Beta Was this translation helpful? Give feedback.
-
|
I just noticed i am affected. On github student plan. Claude Premium models are missing |
Beta Was this translation helpful? Give feedback.
-
|
On GitHub Student Plan |
Beta Was this translation helpful? Give feedback.
-
|
I am on pro trial and also affected. Start paid plan was suggested as only viable solution on threads and I did that (got charged three days into the trial 🙄) |
Beta Was this translation helpful? Give feedback.
-
|
I am on student plan and I am effected. I use it on GitHub copilot coding agent on the website and when I comment to the PR it made, it answers that claude is not available but my model is set to auto, so it could switch to codex but instead it said claude not available |
Beta Was this translation helpful? Give feedback.
-
|
Same issue. I am on my student developer pack. And it disappeared since 1 days ago. Fix it fast plz. |
Beta Was this translation helpful? Give feedback.
-
|
Same issue - lost Claud models on VS |
Beta Was this translation helpful? Give feedback.
-
|
Update:
|
Beta Was this translation helpful? Give feedback.
-
|
GitHub Student Plan |
Beta Was this translation helpful? Give feedback.
-
|
I ran into this issue about 2 days ago on the Student plan, right after Copilot announced that Opus would no longer be available for students. After upgrading to Pro+, all models showed the message “Contact your Admin.” The fix for me is to log out of VS Code and log back in. Everything's been normal after that. |
Beta Was this translation helpful? Give feedback.
-
|
GitHub Student Plan |
Beta Was this translation helpful? Give feedback.




Hi everyone!
Our team has made updates that resolved the bug that delayed some of our users receiving their full premium requests after making a change to their Copilot plan. Let us know whether this is now resolved on your end by reacting to this comment.
Please note that it may take a bit more time for some users to see the changes.
Users have also reported that their premium model picker access has been restored on their Copilot trials.
If there is continued difficulty with either of these issues, then it will be helpful to comment and share the following details: